By making a booking with Ahimsa Yoga (M) Sdn Bhd you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You shall comply with these Terms at all time.
Booking Policy
each booking accounts for one (1) participant only, please make separate bookings if you are booking for more than one (1) participant.
• all bookings are handled on a first come, first serve basis.
• to ensure the comfort, health and safety of all, the maximum capacity stated for each experience is strictly observed.
o bookings exceeding the maximum capacity will automatically be placed on a waitlist.
• a non-refundable deposit is required upon booking to secure your space.
• the balance should be paid in full by or on 14 September 2022 prior to the experience start date.
• in the event the payment of the balance is not received in full by or on 14 September 2022 prior to the experience start date, Ahimsa Yoga (M) Sdn Bhd reserves the right to assume non-participation and offer the space to another participant.
o in this case, the deposit paid upon booking will be forfeited.
• the deposit paid upon booking is non-refundable，non-shareable under whatever circumstances.
• payment in full is required upon booking for your space to be confirmed.
Cancellation Policy
participant cancellation policy
• payments are eligible for refunds if cancellation is made sixty (60) days or more prior to the experience start date, with the exception of:
o the non-refundable deposit upon booking;
o RM100 administrative fee.
• payments are strictly not refundable if cancellation is made sixty (60) days or less prior to the experience start date.
• refunds are not available under whatever circumstances
• the deposit paid upon booking is non-refundable.
• All payments are strictly non-refundable in whatever circumstances
Instructor cancellation policy
• participants will be fully refunded, with the exception of the non-refundable deposit upon booking which may be rolled over to subsequent experiences, should the instructor(s) need to be absent from the experience for any reason including, but not limited to:
o health conditions;
o medical, personal, family, or work emergencies;
o weather;
o natural disaster;
o acts of terrorism;
o airline cancellations or delays, missed flights, or other transportation issues;
Management Cancellation Policy
• Ahimsa Yoga (M) Sdn Bhd reserves the right to cancel or postpone the experience if:
o minimum sign ups are not reached forty five (45) days prior to the experience start date;
o rules are enacted prior to the experience start date so that the experience is prohibited from being carried out, or travelling to the experience venue is prohibited;
o prior to the experience start date, the health and safety of participants are deemed challenged in the event the experience is being carried out.
• in the event the experience is cancelled or postponed,
o participants will be fully refunded, with the exception of the non-refundable deposit upon booking which may be rolled over to subsequent experiences;
o any additional transportation, accommodation or travel expenses incurred will not be reimbursed.
Disclaimers (General)
• the total price paid for one (1) experience package accounts for one (1) space on the experience, which covers the inclusions detailed in the experience description, such as:
o stay;
o meals;
o classes;
o activities.
• insurance is not included in the experience package, but highly recommended for ultimate protection.
• sponsored items are free, and are not included in the total price of the experience
o requests for a partial or total refund for not receiving the sponsored items will not be entertained.
• Ahimsa Yoga (M) Sdn Bhd is not responsible for damaged, lost, stolen or missing:
o personal items;
o sponsored items.
• Ahimsa Yoga (M) Sdn Bhd is not responsible for any transportation issues prior to the experience that may delay arrival or result in non-participation.
• you must sign and return the liability waiver and experience contract prior to the commencement of the experience.
• photography and filming will be carried out during the experience.
o the intended use of these materials for Ahimsa Yoga (M) Sdn Bhd and/or the collaborator(s) may include, but are not limited to:
advertising;
marketing;
fundraising;
promotional purposes.
o upon participating, you agree for Ahimsa Yoga (M) Sdn Bhd and/or the collaborator(s) to collect and use these materials of you in any public media including, but not limited to:
internet;
radio;
television;
print.
o upon participating, you acknowledge that the consent is being given solely for the benefit of Ahimsa Yoga (M) Sdn Bhd and/or the collaborator(s), without expecting any form of compensation or benefit from the use of these materials.
Disclaimers (overnight stay)
• each booking accounts for one (1) participant only, please make separate bookings if you are booking for more than one (1) participant.
• all rooms and bedding are allocated on a first come, first serve basis.
• should you have any requests for your stay, kindly specify upon booking.
o while we aim to accommodate these requests to our best abilities, we cannot guarantee that all requests will be fulfilled.
• room size and amenities may vary slightly from the pictures displayed.
• if you do not specify who your roommate(s) is/are upon booking, Ahimsa Yoga (M) Sdn Bhd reserves the right to assume you are open to sharing the room with any participant(s).
o please select “female”, “male” or “either” upon booking to give us an idea of which gender you will be comfortable sharing with.
• if you are booking a shared bed, you must specify a roommate who is also booking a shared bed.
o if you do not specify, Ahimsa Yoga (M) Sdn Bhd will assign another participant to share the bed with you.
o please select “female”, “male” or “either” upon booking to give us an idea of which gender you will be comfortable sharing with.
o due to covid-19 considerations, bed sharing option is only applicable if you are sharing the bed with your friend or family member.
o if a booking is not received from the participant you specify within seven (3) days of receiving your successful booking, Ahimsa Yoga (M) Sdn Bhd will allocate the next available non-sharing bedding option to you.
o You shall be responsible for making and paying for your own travel arrangements to and from the venue. If you are late at the venue or prevented from attending the experience due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the Class until you arrive.
Your obligations
• If you act in any way which in our opinion is likely to cause any harm or nuisance to any person during the experience you will be required to leave and we shall not be liable to refund your fees or any other payment.
• You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the venue by you.
Limitation of Liability
• Whilst every reasonable precaution is taken by us to ensure security and safety during the experience, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the experience, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.
• Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.
Changes to the terms & conditions
• Ahimsa Yoga (M) Sdn Bhd reserves the right, at its sole discretion, to change, modify, add or remove any of the above terms & conditions at any time by posting the new terms and conditions on this page.
• changes to the above terms & conditions are effective when they are posted on this page.
• the effective date at the top of the terms & conditions will be updated upon posting the new terms and conditions on this page.
• you are advised to review the above terms & conditions before making a booking.
Governing Law and Jurisdiction
• This Agreement shall govern by Malaysian law in every particular including formation and interpretation.
• Any proceedings arising out of or in connection with this Agreement may only be brought in a court of competent jurisdiction in Malaysia.